Brands: 114
14.00%
Wednesday, October 17, 2018
Volume 1, Issue No. 01

Welcome to Footwear Insight Extra!

You are reading the inaugural edition of Footwear Insight Extra (aka FIX). We’ll be delivering news and analysis on the footwear industry directly to your inbox on the first and third Wednesdays of each month. Our editorial team, led by Jennifer Ernst Beaudry, Bob McGee and Cara Griffin, will provide you with news, analysis and insight on the stories and trends you need to know about. Every edition of FIX also features our exclusive Footwear Insight Index, which tracks the performance of the top publicly traded companies in the footwear space.

10 Ways to Crush Customer Service from the Stores That Do It Best

In the four years Footwear Insight has presented the Gold Medal Service Awards, only 13 retailers have made the cut every year. These service all-stars know exactly what it takes to delight the consumer, and even more importantly, how to keep doing it day after day and year after year. We asked our four-peaters — a selection of the best footwear independents and regional chains from across the United States — what it takes to thrive in today’s ultra-competitive environment, and here’s what they said.

Meet 4 Stores with Top Scores

Footwear Insight launched the Gold Medal Service Awards in 2015 in order to identify – and reward – the independent stores that elevate service to an art form. The good news is we found them, and they are thriving.

See the List of All 78 Gold Medal Service Award Winning Retailers and Learn How to Nominate a Store for the 2019 Awards

Click here for the full list of retailers honored with Gold Medal Service Awards in 2018
If you are interested in nominating a shop for consideration in 2019, email us here.

Hoka One One Honors Retailer Lamey-Wellehan

Hoka One One's Al Tunstall and Formula4 Media’s Jeff Gruenhut accepting the award on behalf of retailer Lamey-Wellehan.

As part of the 2018 Gold Medal Service Awards, retailer Lamey-Wellehan, with six locations across Maine, was recognized with the Hoka One One Community Service Award.

DSW Wants Larger Role in Footwear Universe

DSW’s decision last week to team with Authentic Brands Group (ABG), on the acquisition of the operations and intellectual property rights of the 17-year-old Camuto Group in a $375 million deal slated to close in Q4, is part of a broader strategy to expand its reach in footwear with both consumers and other retailers.

FOOTWEAR INSIGHT INDEX

Welcome to the inaugural Footwear Insight Index, a twice-monthly tracking of 20 top publicly traded companies (six retailers, 14 brands) that have a substantial footwear business. Three of the entrants —Asics, Mizuno, and Geox — report in either Japanese Yen or the Euro, and will be converted to U.S. dollars at the average daily rate for the day. (These conversions can affect the two-week price swing for these listings.) A ‘100’ score equals the aggregate value of the listed stocks on Dec. 29, the last trading day of 2017, or $1,124.79. Over the last two weeks, the FIX has fallen nearly 8.4 percent but still sits at 114, or 14 percent higher than it was last December. – Bob McGee
The Footwear Insight Index tracks 20 of the most important publicly traded companies that have a substantial footwear business (6 retailers, 14 brands).
Index base of 100 is key to the closing prices of 12/29/17

INDEX: 114

14.00%

Weekly Review

Company name
(Ticker Symbol)

% Change over week
Price 10/01/18 • Price 10/15/18

ASICS Corp.
7936.T

2.39%

$14.64 • $14.29

Boot Barn
BOOT

6.55%

$29.47 • $27.54

Crocs
CROX

6.28%

$21.03 • $19.71

DSW
DSW

16.20%

$33.88 • $28.39

Genesco
GCO

6.97%

$46.22 • $43.00

Mizuno
8022.T

5.14%

$25.09 • $23.80

Puma
PMMAF

6.80%

$515.00 • $480.00

Shoe Carnival
SKVL

3.02%

$38.13 • $39.28

Steve Madden
SHOO

42.65%

$52.31 • $30.00

VF Corp.
VFC

6.20%

$93.42 • $87.63

Company name
(Ticker Symbol)

% Change over week
Price 10/01/18 • Price 10/15/18

Adidas
addyy

8.50%

$113.10 • $123.61

Caleres
CAL

2.50%

$35.20 • $34.32

Deckers
DECK

9.00%

$116.44 • $105.96

Foot Locker
FL

0.28%

$50.20 • $50.34

GEOX
GEO.MI

9.27%

$2.48 • $2.25

Nike
NKE

11.22%

$84.46 • $74.89

Rocky Brands
RCKY

10.31%

$27.85 • $24.98

Skechers
SKX

5.71%

$27.31 • $25.75

Under Armour
UAA

11.31%

$21.14 • $18.75

Wolverine
WWW

8.82%

$38.23 • $34.86

TOTAL
Week over week

8.39%

$1,396.11 • $1,278.93